Terms and Conditions for Use of this Website

Please carefully review the following Terms and Conditions for Use of this Website ("Terms and Conditions"). In these Terms and Conditions, "you" and "your" refer to you as a consumer and "we", "us" and "our" refer to First National.

By using this website and the on-line services offered by First National, you agree to these Terms and Conditions. If you do not agree to all of these Terms and Conditions of use, do not use www.firstnationalfinancial.com.

You are encouraged to review the following links to First National policies which provide more detail on the terms and conditions of our products and services:

• First National Bank of Elk River Deposit Account Terms and Conditions
• First National Bank of Elk River Funds Availability Disclosure

Any conflicts between these Terms and Conditions and the specific term and conditions of any other agreement relating to your First National accounts, products and services shall be controlled by the specific terms and conditions of the other agreements governing your First National accounts, products and services.

About First National

First National Financial Services, Inc. ("First National") is a financial holding company located at 812 Main Street, Elk River, Minnesota 55330. First National has two subsidiaries which offer financial products:

• First National Bank of Elk River - A national bank that offers FDIC-insured deposit products and loans. First National Mortgage is a department of the bank that offers mortgage loans.
• First National Investor Services, Inc. ("First National Investor Services) - A Minnesota corporation that offers securities and other non-deposit investment products

About First National and Raymond James Financial Services, Inc

First National Investor Services, Inc. offers all securities including variable life insurance and variable annuities exclusively through a contractual arrangement with Raymond James Financial Services, Inc. of St. Petersburg, Florida. Securities offered through Raymond James Financial Services, Inc. Member FINRA/SIPC. Investment Advisory Services offered though Raymond James Financial Services Advisors, Inc.

First National Investor Services, Inc. and its affiliated First National companies are not affiliates of Raymond James Financial Services, Inc. and its affiliated companies.

Investment Executives of First National Investor Services, Inc. are acting as registered representatives of Raymond James Financial Services, Inc. when offering securities including variable life insurance and variable annuities.

Securities and insurance products described in this website are offered by or through First National Investor Services, Inc., Raymond James Financial Services, Inc. and its affiliates:

• are not deposits or obligations of First National Bank of Elk River
• are not insured or guaranteed by the Federal Deposit Insurance Corporation or any other government agency
• are subject to risks including the loss of the amount you invest

Use of Information on this Website

The information contained in this website is not intended to provide any specific legal, accounting, financial or tax advice to individuals or entities, and should not be relied upon or used for any such purposes. Downloading, printing or copying from this website must be for non-commercial, personal use only.

Modifications to Website

The facts and information presented on this website are believed to be complete and up-to-date. First National reserves the right to modify the information on this website at any time without notice to you. Any such modification shall be effective immediately upon posting and your continued use of this website will mean that you accept these changes.

Links are Not Endorsements

Please note that once you leave this website, First National accepts no responsibility for the content, products, services or privacy policies of any non-First National websites. Links to other websites or references to any products or services other than those of First National are simply a convenience for you and are not intended to imply that First National endorses or approves of such websites, products, services or privacy policies.

Governing Law and Method of Dispute Resolution

These Terms and Conditions constitute a contract made under, and shall be governed by and construed in accordance with, the laws of the State of Minnesota. You agree that any disputes, controversies or claims between you and First National or its directors, officers, employees and agents arising from the use of this website and pertaining directly or indirectly to these Terms and Conditions shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association in Minneapolis, Minnesota.

Liability and Restriction of Access

First National is not liable for any direct, indirect or consequential loss, damage or inconvenience arising out of your use of this website. First National reserves the right to cancel or restrict your access to this website without notice to you. First National is not responsible for any damages suffered by you or any inconvenience caused directly or indirectly by our termination of your access to this website.

Telephone Call Monitoring and Recording

Authorized employees and agents of First National may monitor and record all or portions of your telephone calls to First National for quality control, customer service, employee training, security and other lawful purposes. Your consent shall be deemed ongoing and need not be confirmed prior to or during such monitoring or recording, except to the extent applicable law expressly requires otherwise.